To a large degree, investor relations exists in an academic
research vacuum. It is hard to find good data on many of the issues IR
practitioners spend their time on: guidance versus no guidance, how much
information should be disclosed, how to be effective on conference calls, and
the overall effectiveness of investor relations programs. Further, if you do go
looking for the data, as I have done for my class at Rice, it’s buried in
obscure academic journals and couched in dense academic verbiage. (If you are
looking for a summary of some of the findings, you can find them on my July 7,
2008 and March 13, 2008 posts.) As a result, much of what investor relations
people do is based upon common industry practices, hard learned experience and
word of mouth, filtered through the particular corporate environment in which
they operate. Hard data on whether or not these practices are effective is
simply hard to find and so people go with their gut reaction and what they are
comfortable with.
To a certain extent I think this is because effective investor
relations covers a number of different disciplines, including finance,
communication, marketing and law. Add to that effectiveness mix the need to be
an expert on your company’s operations and industry and a comprehensive
understanding of how the capital markets work, and you can start to understand
why getting good comparisons on the difference between successful IR programs
and run of the mill efforts is so difficult.
Recently however, I have run across a book that pulls
together the research in the area of disclosure and investor relations
activities and puts it into clear understandable language. (I’ve actually been
reading the book for a while now, but I’m having trouble getting through it
because I keep stopping to make notes to use in my investor relations class.) That
book is “Winning Investors Over” by Baruch Lev, a professor at the Stern School
of Business at NYU. It covers most of the issues that bedevil IR practitioners,
discusses what the research data shows, and makes recommendations on courses of
action. For example: Not sure what to do about guidance? Not only does this
book show you what the research says, it also helps you put the decision
process into a framework that helps you work through the issue. And he does
this with issue after issue.
If you are an investor relations practitioner and you want
your company’s investor relations and disclosure practices to be informed by
the data, not just what everyone else does, you need to read this book. It is
so far beyond what I have seen in other books about investor relations as to be
in a class by itself.
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